{"id":269,"date":"2012-03-07T11:03:41","date_gmt":"2012-03-07T15:03:41","guid":{"rendered":"http:\/\/www.eclipsepracticemanagementsoftware.com\/blog\/?p=269"},"modified":"2014-02-12T03:02:56","modified_gmt":"2014-02-12T07:02:56","slug":"and-the-survey-says-2","status":"publish","type":"post","link":"http:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/","title":{"rendered":"And the survey says…"},"content":{"rendered":"

Once again, D.C.’s in Wisconsin have been surveyed by the Wisconsin Chiropractic Association with regard to the\u00a0EHR \/ chiropractic software they use.\u00a0 <\/span>And the results might surprise those of you who rely on the hype that abounds in magazine ads and on websites.<\/span><\/p>\n

Over 100 responses came in for this survey, which includes systems noted at the end of this blog entry. The first thing I noticed was that ECLIPSE users dominated the responses with close to 20% of the total. There was only one response from a Platinum customer. Apparently, chiropractors in WI remain blissfully unaware that Platinum (as decreed on Platinum\u2019s website) is the \u201c#1 chiropractic software worldwide.\u201d <\/span><\/p>\n

Chiropractors reported costs and rated Support<\/strong><\/span> & <\/span>Ease of Use<\/span><\/strong> separately on a 7 point scale where a \u201c7\u201d reflected high praise and a \u201c1\u201d \u2026 well, you can guess. It gets interesting when you look at these scores and compare them with how much the doctors paid for each system. (For the record, we\u2019re not based in or near WI and had no ties to or knowledge of this survey.) <\/span><\/p>\n

Let\u2019s compare a few systems. But first, we\u2019ll ignore costs for the 5 ECLIPSE offices which noted \u201cfree upgrade\u201d in the Cost <\/strong><\/span>column \u2013 <\/span>the only free upgrades noted in the entire survey \u2013<\/span><\/em> because that would simply skew the results in our favor. So, here\u2019s the table for three systems:<\/span><\/p>\n\n\n\n\n\n\n\n
System<\/span><\/strong><\/td>\nAverage cost<\/span><\/strong><\/td>\nSupport<\/span><\/strong><\/td>\nEase of Use<\/span><\/strong><\/td>\n<\/tr>\n
Average score<\/span><\/strong><\/td>\nLowest score<\/span><\/strong><\/td>\nAverage score<\/span><\/strong><\/td>\nLowest score<\/span><\/strong><\/td>\n<\/tr>\n
ACOM\/Rapid<\/span><\/strong><\/td>\n$14,190<\/span><\/td>\n4.75<\/span><\/td>\n1<\/span><\/td>\n4.5<\/span><\/td>\n1<\/span><\/td>\n<\/tr>\n
ChiroTouch<\/span><\/strong><\/td>\n$11,085<\/span><\/td>\n5.08<\/span><\/td>\n3<\/span><\/td>\n5.16<\/span><\/td>\n1<\/span><\/td>\n<\/tr>\n
ECLIPSE<\/span><\/strong><\/td>\n$2,500<\/strong><\/span><\/strong><\/td>\n5.53<\/strong><\/span><\/strong><\/td>\n4<\/span><\/strong><\/td>\n5.53<\/strong><\/span><\/strong><\/td>\n4<\/span><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
Support was rated on 7 point scale with \u201c1\u201d being \u201cHorrible\u201d and \u201c7\u201d being \u201cTerrific\u201d
\n<\/span> Ease of use was rated on a 7 point scale with \u201c1\u201d being \u201cDifficult\u201d and \u201c7\u201d being \u201cEasy\u201d<\/span><\/h6>\n

I\u2019m sure you\u2019ve noticed that the lowest cost system is also the highest rated?\u00a0<\/em> Also, I\u00a0only included systems with 9 or more responses. Otherwise, it becomes more difficult to place results in any sort of context. So, with the largest # of reported results, when it came to unhappy chiropractors giving their systems a low score, note that ECLIPSE users were generally a happy group.<\/span><\/p>\n

Now, let\u2019s discuss those \u201cfree upgrades\u201d that 5 chiropractors noted in the cost column. We believe this survey was about Meaningful Use and the $44,000 most doctors crave. Why was ECLIPSE the only software that doctors didn\u2019t have to pay a premium for \u2013 even if they already owned it \u2013 in order to qualify for Meaningful Use funds? Other companies in this survey often preface news releases by noting their leadership and citing instances where they\u2019re \u201cgiving back\u201d to the profession. This is a perfect example \u2013 in an independent survey \u2013 of how we give back to the profession every day by intentionally keeping prices low. And of course, though we shy away from words like \u201cleader,\u201d ECLIPSE was certified months in advance of the October 1st, 2011 deadline that allowed ECLIPSE users to receive an $18,000 payment during the first year of the program\u2026 a claim that products like ChiroTouch can\u2019t make.<\/span><\/p>\n

To the best of my knowledge, ECLIPSE is the only system that\u2019s been independently reviewed over a course of decades by multiple generations of chiropractors: in 1988 by NYSCA, and in 2001 and 2011\/2012 via WCA surveys. Shouldn\u2019t that tell you virtually everything you need to know before you buy a system? <\/span><\/p>\n

When ECLIPSE debuted in 1985, Logicomp, Parker (Yes\u2026 that<\/em><\/span> Parker) and PDR were the hot systems to buy nationwide. Every chiropractor knew this. And each proclaimed itself to be the best chiropractic software available. One of my professors at NYCC enthusiastically endorsed PDR. The Parker rep even\u00a0flew his own plane to NJ to provide a product demo. And I\u2019ll bet you\u2019ve never even heard of them\u2026 because as big as they were\u2026 they\u2019re now all out of business. ECLIPSE has demonstrated that it can stay current in your office for your entire career. How many of your colleagues are still on their first computer system?<\/span><\/p>\n

Systems mentioned in the survey include:<\/strong> ACOM\/Rapid, Chart Talk Chiro Quick Charts, Chiro 8000, ChiroAdvantage, Chironotes Complete, ChiroTouch, Clinic Pro, Compulink, CTR-X, EMR Datacenter,Epic, EZ Bis, EZ Notes, Future Health (E-Connect), Lytec, MacPractice, Medicfusion, Medinotes, My EMR Free, Office Ally, Platinum, Practice Fusion, Practice Studio, Quick Practice, Quixote, Vericle, Virtual Office Suite, and WritePad.<\/span><\/h6>\n
All product names mentioned above are trademarks of their respective owners.<\/span><\/h6>\n","protected":false},"excerpt":{"rendered":"

Once again, D.C.’s in Wisconsin have been surveyed by the Wisconsin Chiropractic Association with regard to the\u00a0EHR \/ chiropractic software they use.\u00a0 And the results might surprise those of you who rely on the hype that abounds in magazine ads … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9],"tags":[19,16,29,23,22],"class_list":["post-269","post","type-post","status-publish","format-standard","hentry","category-evaluating-software","tag-best-chiropractic-software","tag-chiropractic-ehr-software","tag-chiropractic-software","tag-chiropractic-software-price","tag-chiropractic-software-reviews"],"yoast_head":"\nAnd the survey says... - ECLIPSE Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"And the survey says... - ECLIPSE Blog\" \/>\n<meta property=\"og:description\" content=\"Once again, D.C.’s in Wisconsin have been surveyed by the Wisconsin Chiropractic Association with regard to the\u00a0EHR \/ chiropractic software they use.\u00a0 And the results might surprise those of you who rely on the hype that abounds in magazine ads … Continue reading →\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/\" \/>\n<meta property=\"og:site_name\" content=\"ECLIPSE Blog\" \/>\n<meta property=\"article:published_time\" content=\"2012-03-07T15:03:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-02-12T07:02:56+00:00\" \/>\n<meta name=\"author\" content=\"Mike Norworth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Norworth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/\",\"url\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/\",\"name\":\"And the survey says... - ECLIPSE Blog\",\"isPartOf\":{\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/#website\"},\"datePublished\":\"2012-03-07T15:03:41+00:00\",\"dateModified\":\"2014-02-12T07:02:56+00:00\",\"author\":{\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/#\/schema\/person\/77b0ff03a4cb25079e40a98746886c81\"},\"breadcrumb\":{\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2012\/03\/07\/and-the-survey-says-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"And the survey says…\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/#website\",\"url\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/\",\"name\":\"ECLIPSE Blog\",\"description\":\"Direct from the developers... 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