{"id":549,"date":"2014-07-07T15:57:38","date_gmt":"2014-07-07T19:57:38","guid":{"rendered":"http:\/\/www.eclipsepracticemanagementsoftware.com\/blog\/?p=549"},"modified":"2014-12-08T20:16:34","modified_gmt":"2014-12-09T00:16:34","slug":"cloud-casualties","status":"publish","type":"post","link":"http:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/","title":{"rendered":"Cloud Casualties &#038; Your EHR Software"},"content":{"rendered":"<p style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><span style=\"color: #000000;\">Over the past several years, I\u2019ve discussed:<\/span><\/span><\/p>\n<ul>\n<li>\n<div style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><a href=\"http:\/\/www.eclipsepracticemanagementsoftware.com\/blog\/2011\/12\/17\/what-happens-when-the-lights-go-out\/\"><span style=\"color: #0563c1;\">Cloud based EHR vendors who went out of business<\/span><\/a><span style=\"color: #000000;\"> and left clients with myriad issues, ranging from \u201c<em>I can\u2019t access my data<\/em>\u201d to \u201c<em>I can\u2019t generate bills &amp; it\u2019s the end of December!<\/em>\u201d<\/span><\/span><\/div>\n<\/li>\n<li>\n<div style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><a href=\"http:\/\/www.eclipsepracticemanagementsoftware.com\/blog\/2012\/01\/04\/eclipse-credit-card-processing-and-the-cloud\/\"><span style=\"color: #0563c1;\">Data breaches that could lead to identity or credit card<\/span><\/a><span style=\"color: #000000;\"> theft.<\/span><\/span><\/div>\n<\/li>\n<li>\n<div style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><a href=\"http:\/\/www.eclipsepracticemanagementsoftware.com\/blog\/2011\/08\/03\/safety-hipaa-in-the-cloud\/\"><span style=\"color: #0563c1;\">Security breaches that could affect HIPAA protected data<\/span><\/a><span style=\"color: #000000;\">.<\/span><\/span><\/div>\n<\/li>\n<li>\n<div style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><a href=\"http:\/\/www.eclipsepracticemanagementsoftware.com\/blog\/2011\/08\/04\/performance-in-the-cloud\/\"><span style=\"color: #0563c1;\">Daily performance issues<\/span><\/a><span style=\"color: #000000;\"> that are dependent on internet traffic.<\/span><\/span><\/div>\n<\/li>\n<\/ul>\n<p style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><span style=\"color: #000000;\">And now comes an attack on a hosting company. The hosting company could have been ANY hosting company. And the data on their servers could be ANY data \u2013 your patient data perhaps. The attack wiped out everything \u2013 including all the backups. <em>So, if it was your patient data, stored by EHR software\u00a0on\u00a0that hosting platform, you would have lost everything.<\/em><\/span><\/span><\/p>\n<p style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><span style=\"color: #000000;\">On June 17<\/span><sup><span style=\"color: #000000; font-size: small;\">th<\/span><\/sup><span style=\"color: #000000;\">, 2014 the DDOS (distributed denial of service) attack on <strong>Code Spaces<\/strong> wiped out their system along with all their backups and put them out of business. <em>They had advertised that your data was safe because they had redundant systems\u00a0spanning multiple geographic locations.<\/em> <\/span><\/span><\/p>\n<p style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><span style=\"color: #000000;\">Regardless of the company you contract with for your patient data, realize that they in turn have contracted with a company to provide storage space in the \u201ccloud.\u201d A company that \u2013 no matter how safe they claim to be \u2013 can be targeted.<\/span><\/span><\/p>\n<p style=\"margin: 0in 0in 8pt;\"><span style=\"font-family: 'Georgia','serif';\"><span style=\"color: #000000;\">With ECLIPSE, where your data resides is up to you. And where your backups reside is determined by you as well. ECLIPSE based practices often maintain backups at several locations, making it difficult or impossible for third parties to hold that data hostage. So, before you succumb to &#8220;Cloud fever&#8221; &#8212; please don&#8217;t assume you can leave all your worries behind. At the very least, use a 3rd party tool to create data backups that you can download on a regular basis.<\/span><\/span><\/p>\n<p style=\"margin: 0in 0in 8pt;\"><strong>Addendum (8\/20\/2014):<\/strong><\/p>\n<p style=\"margin: 0in 0in 8pt;\">Since this\u00a0article was posted, here are just two (of many) additional events that\u00a0occurred in subsequent weeks&#8230;<\/p>\n<ul>\n<li>\n<div style=\"margin: 0in 0in 8pt;\">According to various news sources, up to 35% of Practice Fusion customers (i.e. doctors &amp; staff who use the Practice Fusion\u00a0EHR) lost access for up to two days due to problems with a data center.<\/div>\n<\/li>\n<li>Community Health Systems, which operates 206 hospitals across the United States, announced on 8\/18\/2014 that hackers recently broke into its computers and stole data on 4.5 million patients.\u00a0Anyone who received treatment from a network-owned hospital in the last five years &#8212; or was merely referred there by an outside doctor &#8212; is affected.\u00a0The company&#8217;s hospitals operate in 28 states&#8230; and\u00a0the lost personal information is protected by\u00a0HIPAA. That means patients could sue the hospital network for damages.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Over the past several years, I\u2019ve discussed: Cloud based EHR vendors who went out of business and left clients with myriad issues, ranging from \u201cI can\u2019t access my data\u201d to \u201cI can\u2019t generate bills &amp; it\u2019s the end of December!\u201d &hellip; <a href=\"http:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4,10],"tags":[20],"class_list":["post-549","post","type-post","status-publish","format-standard","hentry","category-cloud-computing","category-hipaa","tag-eclipse-cloud-computing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cloud Casualties &amp; Your EHR Software - ECLIPSE Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cloud Casualties &amp; Your EHR Software - ECLIPSE Blog\" \/>\n<meta property=\"og:description\" content=\"Over the past several years, I\u2019ve discussed: Cloud based EHR vendors who went out of business and left clients with myriad issues, ranging from \u201cI can\u2019t access my data\u201d to \u201cI can\u2019t generate bills &amp; it\u2019s the end of December!\u201d &hellip; Continue reading &rarr;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/\" \/>\n<meta property=\"og:site_name\" content=\"ECLIPSE Blog\" \/>\n<meta property=\"article:published_time\" content=\"2014-07-07T19:57:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-12-09T00:16:34+00:00\" \/>\n<meta name=\"author\" content=\"Mike Norworth\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Norworth\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/\",\"url\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/\",\"name\":\"Cloud Casualties & Your EHR Software - ECLIPSE Blog\",\"isPartOf\":{\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/#website\"},\"datePublished\":\"2014-07-07T19:57:38+00:00\",\"dateModified\":\"2014-12-09T00:16:34+00:00\",\"author\":{\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/#\/schema\/person\/77b0ff03a4cb25079e40a98746886c81\"},\"breadcrumb\":{\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/2014\/07\/07\/cloud-casualties\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cloud Casualties &#038; Your EHR Software\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/#website\",\"url\":\"https:\/\/eclipsepracticemanagementsoftware.com\/blog\/\",\"name\":\"ECLIPSE Blog\",\"description\":\"Direct from the developers... 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