A story that begins with “Once upon a time, a health care provider developed software to manage his/her practice…” is far from unique. But perhaps Karen wasn’t your typical doctor. Within 5 years of opening her practice, Dr. Walters had purchased a building down the block and had 5 treatment rooms that were never empty as she treated 100+ patients daily. And even that was just a piece of the puzzle. The chiropractic software market was littered with the detritus of abandoned practice management software projects. Horror stories abounded. Providers had a “friend” who was a programmer… or hired a programmer… or attempted to build their own…
These scenarios all highlighted the relative inexperience of those involved. Providers simply couldn’t afford the time or money to have someone with Mike’s experience design a system for them. And it was that combination that has kept ECLIPSE® at the forefront for decades while scores of competitors continue to come and go. In fact, every nationwide system that Karen originally looked at is long gone. We’re proud to have kept users for decades. Very few companies (of any type) can make that claim.
In recent years, chiropractic software companies have been repeatedly gobbled up by venture capitalists. And providers are left with ever-increasing annual costs. Dr. Walters & her team have helped keep software affordable in an environment that treats chiropractors like ATM machines.