Author Archives: Karen Walters, D.C.

ECLIPSE vs. ChiroTouch II

Posted on October 16, 2020 by Karen Walters, D.C.

We are indeed flattered that some companies like ChiroTouch lavish constant attention on ECLIPSE users. However, after Sara – an understandably confused ECLIPSE user in Kentucky — called our customer service line, we decided we’d let you know a few … Continue reading →

Posted in Evaluating Software, General | Comments Off on ECLIPSE vs. ChiroTouch II

Evaluating Chiropractic Software: Practice Management Expertise

Posted on August 11, 2013 by Karen Walters, D.C.

In 2012 & 2013, ECLIPSE once again topped independent surveys by multiple state chiropractic associations. You can read about one of those surveys here. The other was conducted by the North Carolina Chiropractic Association (NCCA) earlier this year. According to … Continue reading →

Posted in Evaluating Software, General, Practice Management | Tagged , , | Comments Off on Evaluating Chiropractic Software: Practice Management Expertise

The Encounter vs. The Audit

Posted on June 14, 2012 by Karen Walters, D.C.

For most D.C.’s, audits tend to be both rare and frightening. When a large insurance company contacted Dr. H at his Kentucky clinic, requested myriad patient records, and asked for reimbursement of substantial fees, I have no doubt he was … Continue reading →

Posted in Audit Savvy, Encounter / SOAP, Evaluating Software | Tagged , , , , | Comments Off on The Encounter vs. The Audit

Size Matters

Posted on December 7, 2011 by Karen Walters, D.C.

Today, we’ve been receiving calls from doctors who are ready to panic. Here’s an excerpt of the email from their software vendor: “After months of effort in an attempt to survive the ongoing economic crisis, Redpine Healthcare Technologies, Inc. (“Redpine”) … Continue reading →

Posted in Cloud Computing, Evaluating Software, Practice Management | Tagged , | Comments Off on Size Matters

Keeping in touch between visits

Posted on October 3, 2011 by Karen Walters, D.C.

One of the myriad items that differentiate practices with high patient retention rates is how physicians interact with patients between office visits. Doctors can & do take technologies to such extremes that they de-personalize the patient. For example, do you … Continue reading →

Posted in Practice Management | Comments Off on Keeping in touch between visits

Review of Systems

Posted on August 9, 2011 by Karen Walters, D.C.

An initial case history typically includes a long list of symptoms related to every system in the body. Our clinical experience has demonstrated that doctors often have distinctly varied lists of items in their respective “Review of Systems” (ROS). These … Continue reading →

Posted in Encounter / SOAP | Comments Off on Review of Systems

Safety & HIPAA in the Cloud

Posted on August 3, 2011 by Karen Walters, D.C.

It’s unusual for a month to go by without a serious breach of some company’s or government’s data. For example, according to the New York Times, records for 1.7 million patients, staff members, and contractors at a NYC hospital were stolen … Continue reading →

Posted in Cloud Computing | Comments Off on Safety & HIPAA in the Cloud