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Author Archives: Karen Walters, D.C.
We are indeed flattered that some companies like ChiroTouch lavish constant attention on ECLIPSE users. However, after Sara – an understandably confused ECLIPSE user in Kentucky — called our customer service line, we decided we’d let you know a few … Continue reading
In 2012 & 2013, ECLIPSE once again topped independent surveys by multiple state chiropractic associations. You can read about one of those surveys here. The other was conducted by the North Carolina Chiropractic Association (NCCA) earlier this year. According to … Continue reading
For most D.C.’s, audits tend to be both rare and frightening. When a large insurance company contacted Dr. H at his Kentucky clinic, requested myriad patient records, and asked for reimbursement of substantial fees, I have no doubt he was … Continue reading
Today, we’ve been receiving calls from doctors who are ready to panic. Here’s an excerpt of the email from their software vendor: “After months of effort in an attempt to survive the ongoing economic crisis, Redpine Healthcare Technologies, Inc. (“Redpine”) … Continue reading
One of the myriad items that differentiate practices with high patient retention rates is how physicians interact with patients between office visits. Doctors can & do take technologies to such extremes that they de-personalize the patient. For example, do you … Continue reading
An initial case history typically includes a long list of symptoms related to every system in the body. Our clinical experience has demonstrated that doctors often have distinctly varied lists of items in their respective “Review of Systems” (ROS). These … Continue reading