Category Archives: Practice Management

Chiropractic Audits & Malpractice: Backups to the Rescue

Irony? I was well into editing this blog entry before being contacted last week by a DHHS Special Agent involved in a NYC investigation. One of my final suggestions — during a conversation that stretched past an hour — was … Continue reading

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The Growing Chiropractic Practice: Stop Losing Existing Patients!

It’s amazing how easy it can be for major practice management features within ECLIPSE to fade into obscurity as the decades roll by — even when those features are as relevant now as they were way back in 1984. At the time, Karen’s rapidly … Continue reading

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Auditors Are Actively Looking For Documentation Shortcuts

Technology can make clinical documentation faster & more efficient. But beware the temptation – even when the means are at hand – to take these time saving ideals too far. There may be consequences. The Department of Health & Human … Continue reading

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ICD-10: What you need to know now…

So… a guy walks into a lamppost… and it turns out there’s an ICD-10 code to describe his encounter:  W22.02XA! Would you even admit that to the doctor? I did that once as a teen and would never tell a … Continue reading

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Evaluating Chiropractic Software: Practice Management Expertise

In 2012 & 2013, ECLIPSE once again topped independent surveys by multiple state chiropractic associations. You can read about one of those surveys here. The other was conducted by the North Carolina Chiropractic Association (NCCA) earlier this year. According to … Continue reading

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What happens when the lights go out?

The email excerpt below was sent to physician clients by a cloud based, ONC-ATCB certified company that recently decided to halt business operations: “After months of effort in an attempt to survive the ongoing economic crisis, Redpine Healthcare Technologies, Inc. (“Redpine”) has made … Continue reading

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Size Matters

Today, we’ve been receiving calls from doctors who are ready to panic. Here’s an excerpt of the email from their software vendor: “After months of effort in an attempt to survive the ongoing economic crisis, Redpine Healthcare Technologies, Inc. (“Redpine”) … Continue reading

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ECLIPSE, SQL & ODBC: Under the Hood

From 1985 through 1999, ECLIPSE had a proprietary database – designed by me. Performance was as much as 1000 times faster than competitive products. (I received research credit for some of these innovations as part of my graduate studies in computer … Continue reading

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Keeping in touch between visits

One of the myriad items that differentiate practices with high patient retention rates is how physicians interact with patients between office visits. Doctors can & do take technologies to such extremes that they de-personalize the patient. For example, do you … Continue reading

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