Author Archives: Mike Norworth

A Federal Judge’s Ruling: CMS & The Maximum Improvement Standard

On the one hand, a new DHHS OIG report concludes that chiropractic care is medically unnecessary after the first 30 treatments. By that point, DHHS insists, maximum improvement has been reached. And on the other? Hmmm… In 2011, a class … Continue reading

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DHHS OIG Targeting Tactics for Chiropractic Audits

While you were making last minute preparations for ICD-10, the Department of Health & Human Services Office of the Inspector General published a new report on 9/29/2015. The report makes specific recommendations to CMS with regard to curbing “questionable and inappropriate payments … Continue reading

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ECLIPSE vs. ChiroTouch

Competition is healthy. It improves products. People too. From classrooms to sports fields to tradeshow floors. Even to the moon. But there are rules – and laws – about how far is too far. Suppose the chiropractor down the road … Continue reading

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Chiropractic Audits & Malpractice: Backups to the Rescue

Irony? I was well into editing this blog entry before being contacted last week by a DHHS Special Agent involved in a NYC investigation. One of my final suggestions — during a conversation that stretched past an hour — was … Continue reading

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The Growing Chiropractic Practice: Stop Losing Existing Patients!

It’s amazing how easy it can be for major practice management features within ECLIPSE to fade into obscurity as the decades roll by — even when those features are as relevant now as they were way back in 1984. At the time, Karen’s rapidly … Continue reading

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Cloud Casualties & Your EHR Software

Over the past several years, I’ve discussed: Cloud based EHR vendors who went out of business and left clients with myriad issues, ranging from “I can’t access my data” to “I can’t generate bills & it’s the end of December!” … Continue reading

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Auditors Are Actively Looking For Documentation Shortcuts

Technology can make clinical documentation faster & more efficient. But beware the temptation – even when the means are at hand – to take these time saving ideals too far. There may be consequences. The Department of Health & Human … Continue reading

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ICD-10: What you need to know now…

So… a guy walks into a lamppost… and it turns out there’s an ICD-10 code to describe his encounter:  W22.02XA! Would you even admit that to the doctor? I did that once as a teen and would never tell a … Continue reading

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Who sees 10,000 patients per month with ECLIPSE?

The internet is filled with testimonials that rave about the “best chiropractic software.” Doctors tell you how much they love certain features and perhaps how busy they are… but rarely define what “busy” means to them, or how they’ve actually … Continue reading

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Meaningful Use Audits

The rumors began the moment the law (ARRA) was passed in 2009, intensified as testing protocols were created, and continued through the implementation process. Some physicians simply couldn’t get past those rumors, and decided to avoid the cash incentives provided … Continue reading

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