HIPAA requires encrypted email. How can we send encrypted email from ECLIPSE?
Next, let’s examine the opinion of the American Bar Association (Formal Ethics Opinion 99-413):
- Plaintext email provides a ‘reasonable expectation of privacy’ and is no less secure than telephone, fax, US & ‘commercial’ mail… thus the same expectation should be afforded email as other modes.
- Plaintext email is acceptable for use in attorney communications which contain confidential client information.
Regardless, ECLIPSE does offer encrypted DIRECT email services as part of its government certified versions — also available with all ECLIPSE Client/Server versions as of January 2020. Please realize that you can’t simply send such email to anyone. Encrypted email requires that both the sender & receiver have DIRECT email addresses. You must also be using a Client/Server version of ECLIPSE for these services to be available.